Questions to Ask before Engaging a Digital Marketing Agency

Frequently Asked Questions

(FAQs) for 3D Digital Booster

Divider 3D Brand Agency

Still unsure if we can help? Here are some frequently asked questions (FAQs) our customers usually have.

What is the 3D Digital Booster package?

3D Digital Booster is our all-in-one digital marketing package designed to help SMEs strengthen their online presence. It includes brand analysis, content creation, digital advertising, and performance tracking, all tailored to your business goals.

Am I eligible for Productivity Solutions Grant (PSG)?

To be eligible, your business has to be:

  1. Registered in Singapore;
  2. At least 30% local shareholding;
  3. Not more than S$100 million revenue, or less than 200 workers.
Where do I submit my PSG application?

You can submit your PSG Application on the Business Grants Portal or by clicking here.

Do I get a dedicated project manager?

Yes, all of our projects here at 3D Brand Agency includes a dedicated project manager, a real-live human based in Singapore who will be your single point of contact for any question you may have.

Is the 3D Digital Booster eligible for the Productivity Solutions Grant (PSG)?

Yes. 3D Brand Agency is a PSG pre-approved vendor, which means eligible SMEs can receive 50% grant support for the 3D Digital Booster package.

Contact us for a Free Consultation to determine which package suits you best.

How is this package different from other marketing services?

Unlike generic marketing agencies, our entire team is local and fully in-house, which means we understand Singapore’s unique market dynamics. Each project is assigned a dedicated project manager with creative designers and digital marketers to ensure speed, quality, and measurable results.

Additionally, we integrate various automation tools to ensure your sales funnel keeps generating quality leads on autopilot.

How long is the engagement period?

The standard 3D Digital Booster package typically runs for 4 months, with the first month usually being utilized for research and content creation. Month 2 onwards is when you can expect your campaign to start running for a period of 3 months.

What are the payment terms?

Payment terms are based on the milestones, as stated in the proposal. The project will only start upon receipt of the first payment. Payment has to be made through a corporate bank account to prevent discrepancies.

How soon can I see results?

Results vary depending on your industry and objectives. On average, clients see increased brand visibility within the first 1–2 months, with stronger lead generation and conversions from month 3 onwards.

Do I need an in-house marketing team to work with you?

Not at all. Many SMEs without internal marketing resources engage us as their extended marketing arm. If you already have a team, we’ll complement their efforts with strategy and execution support.

Number of revisions and how they work?

We’ll start off by giving you two creative concepts. Keep in mind that the design process is highly iterative and collaborative, so we send you the initial designs, we’ll ask for your feedback to make the creatives even better. There can be up to a maximum of two (2) changes.

Can the package be customized for my business?

Of course! While the 3D Digital Booster has a structured framework, we adapt strategies to suit your industry, target audience, and growth goals.

What do you need from me to get started?

We’ll begin with a consultation and a simple onboarding process. Typically, we’ll need:

  • Basic company information

  • Access to existing social media/website accounts (if any)

  • Your business objectives and target audience

What does it mean that the solution must be used in Singapore?

The 3D Digital Booster is a PSG-supported solution, and one of the grant requirements is that it must be implemented and used within Singapore.

This means:

  • Your business must be registered and operating in Singapore.

  • The digital marketing campaigns and strategies we create will be targeted primarily at the Singapore market.

  • The grant support cannot be used for overseas marketing or campaigns outside Singapore.

In short, the solution ensures that Singapore-registered SMEs get direct benefits in strengthening their local digital presence before exploring overseas opportunities.

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